Disbursement of Pensions has been a major concern for both State and Central government. Previously payments of entitlements were being under taken by Branch Post Offices (BOs) located in villages manually. Payments were delayed inordinately and payment of entitlements to the right and appropriate pensioners was not assured. Government of has been interested in creating alternative framework and methodology using ICT for disbursement of entitlements to beneficiaries. TSOnline took the initiative, designed, developed and implemented framework for disbursement of entitlements. TSOnline provided necessary software and hardware technology infrastructure for disbursement of entitlements in rural areas channeled by Department of Posts (DoP). Commissioner Rural Development (CRD) provides funds for disbursement and monitors the overall implementation of the project. Initially the project is being implemented in Nizamabad District and later extended to other parts of the state.

Tata Consultancy Services implemented ICT solution for effective program implementation and monitoring. Government of felt that in the whole program implementation, anomalies have been more frequent and hence disbursement through a structured mechanism is very much necessary. As an extension and forward linkage, TSOnline developed ICT solution - a framework involving DoP for disbursement of entitlements after accurate authentication of the entitlements through finger print authentication.

Objectives

•   Eliminating or reducing leakages.
•   Avoid / Reduce Manual Activities.
•   Payments to authenticated pensioners only.
•   Utilization of advanced technology like bio-metrics and POS.
•   Utilization of elaborate spread of postal network for disbursement of entitlements.
•   Facilitate to focus and DoP on core business Vs operational activities.
•   Built – in alert (e-Mail / SMS) systems for efficient monitoring.
•   Generate MIS Reports.
•   Reduce paper usage.